Thank you so much for shopping with us! Our goal is to make the returns process as simple as possible. With that in mind, we are excited to offer our improved and simplified return/exchange policy and process to make returning items easy!
RETURN + EXCHANGE POLICY
Unwashed, unworn and unused merchandise must be returned within 30 days of the purchase date. Shipping charges are non-refundable and return shipping charges will be deducted from your refund total.
Items smelling of perfume, marked with makeup, showing signs of wear, or with traces of animal hair are not valid for return and no refund will be issued. Swimwear with tampered or missing liners will be refused and no refund will be issued. Shoes must be returned with the original shoebox intact and unaltered-- the shoebox cannot be used as a package. Any tape or labels placed on the shoebox will result in the package being refused and no refund will be issued. Items marked *Final Sale* are not eligible for return or exchange.
Please reach out to our Customer Success team for any exceptions on our policy!
**Any returns containing an item outside of the policy will be subject to a $5.00 restocking fee and no refund will be issued.**
Receiving your Refund
Once returned packages are received, your item(s) will be processed within 3-5 business days. If returned merchandise is deemed to be in returnable condition, and you’ve requested a refund for your order (rather than store credit), the refund will be issued to your original form of payment equal to the price of the returned item(s), including sales tax (if applicable), minus the cost of the shipping label (if applicable). Please allow 5-10 business days for the amount to reflect on your account.